State-building, peace-building and service delivery in fragile and conflict-affected states: literature review

This literature review aims to summarise the key literature on service delivery and its links to state-building and peace-building in fragile and conflict-affected states (FCAS), looking specifically at information the literature gives in relation to (i) different ways of accessing and delivering services, and (ii) accountability mechanisms within service delivery and how these impact perceptions of legitimacy and expectations for services. It looks at both what the literature says relating to the contribution of service delivery to state-building and peace-building around the issues in the six RQs, as well as the specific contributions of service delivery in four sectors – education, health, water and sanitation.

Corporate authors
Reading, CfBT, 2011
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